Do you charge extra for dismantling?

It is part of the job where the item will not go through whole, and the quotation states what is included. What we will not do is discover it on the day and adjust the invoice.

What happens to the fixings?

Bagged per item, labelled and taped to the item. Not pooled in a toolbox, which is how they get lost.

Will you rebuild the same day?

Yes, by the same crew. Reassembly by somebody who did not take it apart is how you end up with a wardrobe that will not close.

Our flat-pack has already been moved twice.

Then it may not survive a third time in a state worth putting back up. We will look and tell you honestly before starting rather than afterwards.

Can you make the beds?

If you want them made, yes — it is the difference between arriving somewhere and arriving somewhere at eleven at night with a bare mattress.

What about a fixed-frame corner sofa?

Send photographs of the sofa, the room and the doorway. Some were assembled in the room and genuinely cannot come out, and it is better to know in advance.

The thing itself · APART

It will not go through whole

Taking something apart is the easy half. Getting it back together in a different room, with every fixing present and the thing still rigid afterwards, is where the skill is — and where most of the value of doing it properly sits.

Anybody can take a wardrobe apart. The question is what it is like to sleep next to afterwards.

What dismantling properly involves

Fixings bagged and labelled Per item, taped to the item, not loose in a toolbox.

Photographed as it comes apart Where the order matters, which on a corner sofa it does.

Rebuilt at the far end The same day, by the people who took it apart.

Levelled and checked A wardrobe that is not square will not close, and we do not leave it.

Beds made where you want Because the alternative is doing it at eleven at night.

Honest warnings Where something will not survive another rebuild, we say so first.

The missing bolt

It is always the missing bolt. Fixings get put in a pocket, a toolbox or a carrier bag, and by the time the wardrobe is back up a room away there are three left and four holes.

So they are bagged per item, labelled, and taped to the item they came off. It takes seconds and it is the single difference between a rebuild that takes minutes and one that takes an evening and a trip to a hardware shop.

Flat-pack that has moved before

Chipboard and cam-lock fittings tolerate one assembly well, a second reluctantly and a third rarely. A wardrobe that has already been moved twice may not survive being taken down again in a state worth putting back up.

We will say so before we start rather than after. Sometimes the honest answer is that it goes as it is or it does not go at all, and knowing which in advance is worth more than optimism.

Corner sofas and things built in situ

A modular corner sofa usually separates and usually goes back together. A fixed-frame one sometimes went into the room before a stud wall did, and there is no configuration in which it comes out whole.

Photographs at the enquiry stage settle it. Send the room, the doorway and the sofa, and we will tell you which of those you have.

What stays assembled

Anything with a mechanism we would not be able to reset — a recliner, a sofa bed with a complicated action, an adjustable base. Where those will not go through whole, the answer is a different route rather than a screwdriver.

It will not go through whole

Questions about it will not go through whole

Do you charge extra for dismantling?: It is part of the job where the item will not go through whole, and the quotation states what is included. What we will not do is discover it on the day and adjust the invoice.
What happens to the fixings?: Bagged per item, labelled and taped to the item. Not pooled in a toolbox, which is how they get lost.
Will you rebuild the same day?: Yes, by the same crew. Reassembly by somebody who did not take it apart is how you end up with a wardrobe that will not close.
Our flat-pack has already been moved twice.: Then it may not survive a third time in a state worth putting back up. We will look and tell you honestly before starting rather than afterwards.
Can you make the beds?: If you want them made, yes — it is the difference between arriving somewhere and arriving somewhere at eleven at night with a bare mattress.
What about a fixed-frame corner sofa?: Send photographs of the sofa, the room and the doorway. Some were assembled in the room and genuinely cannot come out, and it is better to know in advance.

What is the awkward bit?

Both addresses, what the item is, and the one thing about the job that is difficult. A photograph beats any description.

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